Employment
Live in the Whiteroom
Are you looking for amazing cultural experience, working in the industry that you love, skiing deep pow and having a great time?
Whiteroom is looking for people to join our growing team of passionate skiers and snowboarders. We currently have a variety of positions available for those with enthusiasm, dedication and excellent skills.
Whiteroom Mission
Whiteroom is the leading provider of Japan snow experiences, offering unrivalled regional expertise and a contagious love of adventure.
We look forward to welcoming you as part of the Whiteroom team.
Whiteroom Values
- Providing personalised professionalism
- Tirelessly striving to exceed customer expectation
- Inspiring with our passion for all things snow
- Celebrating and sharing our love of adventure
- Honesty and respect to ourselves, others and our environment
Working a season in the snow combines hard work and loads of fun into an experience of a lifetime. If this sounds like you then please apply via the job listings below.
Apply via the links below
Sales & Guest Services Agent - Year Round
To succeed in this role you will be friendly, efficient and technologically savvy with the ability to manage multiple tasks at once whilst also being able to deliver on Whiteroom’s customer service standards by email, phone and in person.
Based out of one of our busy offices in either Niseko or Furano you will work within a close knit team of snow professionals to create amazing experiences for our clients.
Position Requirements:
- Mid December to mid March contracts – full availability over this time
- Customer service focus and a track record of delivering on customer expectations
- Previous experience working in Hokkaido is preferred but not essential
- A background in sales and strong communication skills
- Fast and efficient computer skills – knowledge of the Google suite an advantage.
- Possess a good work ethic, dependable and punctual
- Great attitude, positive mindset, and able to adapt to any situation
- Team player that will be happy to work within a close team.
- The ability to get a Japanese working holiday visa or experience/qualifications to gain a skilled migrant visa
Position Benefits:
- Competitive pay rates based on skills and experience
- Subsidised staff accommodation
- Split shifts for more time on the snow
- Sponsored working visa
- Join a team of like minded people who live and love the mountain life
- Skiing deep Japow!
- Discounts at our retail partners
- Social activities and fun environment
- Enjoy the unique culture and rich history of Japan
SKI & SNOWBOARD GUIDES
Whiteroom has positioned itself as the premier guiding operation across Northern Japan. Operating across multiple areas with unique and challenging terrain and conditions we are now recruiting guiding staff with the skills and personality to deliver exceptional customer experiences both on and off snow.
Any position in Whiteroom is strongly customer focused so the right candidate will need great communication skills and have the ability to go the extra mile to show our clients the best of what Japan has to offer.
Working within a close knit team in order to maintain a collaborative approach to terrain and hazard management, we are looking for candidates with a proven track record of working within a guiding environment and snow safety operation. A clear track record of leading groups and working in uncontrolled avalanche terrain in order to manage scenarios independently as conditions change is desired.
Whiteroom currently has positions available at various levels within the guiding team that may suit your skills and experience – please see below for further details.
Position Requirements:
- Mid December to mid March contracts – full availability over this time
- Previous experience working in Hokkaido is preferred but not essential
- Expert level skiing or snowboarding
- Good work ethic, dependable and on time
- Customer service focus and a track record of delivering on customer expectations in the ski industry
- Full driver’s license – no restrictions
- Great attitude, positive mindset, and able to adapt to any situation
- Team player
- Adhere to our Health and Safety Covid-19 expectations
- The ability to get a Japanese working holiday visa or experience/qualifications to gain a skilled migrant visa (minimum of 36 months guiding experience required)
Position Benefits:
- Join a team of like minded people who live and love the mountain life
- Competitive pay rates based on skills and experience
- Subsidised staff accommodation
- Sponsored working visa
- Staff training program (Professional development)
- Skiing deep Japow!
- Discounts at our retail partners
- Social activities and fun environment
- Enjoy the unique culture and rich history of Japan
Snowsport Instructors
Whiteroom is looking for qualified and experienced instructors to join our team for the upcoming season in our Niseko and Furano operations. (Min Level 2 and 3+ years experience)
Whiteroom is looking for qualified and experienced ski ,snowboard or dual-certified instructors to join our team for the upcoming season in our Niseko and Furano operations.
A Whiteroom instructor will be professional, have excellent communications skills and be required to provide a high level of customer service to create a great Japan skiing experience for our guests.
As part of our team, the correct candidate will need to deliver our full day or half day private lessons, which include pick and drop off from our guests’ accommodation. A Whiteroom instructor will be professional, presentable, have excellent communications skills and be required to provide a high level of customer service to create a great Japan skiing experience for our guests. Instructors will need to work as part of a tight-knit team and independently depending on the scenario.
Details
- Available December 1st 2023 to March 31st 2024
Position Requirements:
- Ski, snowboard or dual discipline certification holder
- Minimum of a Level 2 qualification
- Valid Instructors Licence
- Experience of working at least 3 seasons
- Valid First Aid Qualification [2 Day Course]
- Clean Drivers Licence
- Ability to get a working holiday visa or experience/qualifications to gain a snowsports instructor or skilled labour visa
Position Benefits:
- Competitive pay rates based on skills and experience
- Subsidised staff accommodation
- Sponsored working visa
- Teach across multiple resorts
- Skiing deep Japow!
- Discounts at our retail partners
- Join a team of like minded people who live and love the mountain life
- Social activities and fun environment
- Enjoy the unique culture and rich history of Japan
To apply, please fill out the following form: Snow School Application
Café Staff / Baristas - Furano
With the launch of our newest café in Furano for the 2023/24 winter season, Whiteroom is looking for competent and experienced café staff with outstanding personalities, strong emphasis and experience in quality barrister coffee, meal production and bar service.
Position Requirements:
- December to March contracts – full availability over this time
- Customer service focus and a track record of delivering on customer expectations
- Previous experience working in café with excellent barista skills and food production knowledge
- A background in sales and strong communication skills
- Fast and efficient when it counts
- Possess a good work ethic, dependable and punctual
- Great attitude, positive mindset, and able to adapt to any situation
- Team player that will be happy to work within a close team
- The ability to get a Japanese working holiday visa or experience/qualifications to gain a skilled migrant visa
Position Benefits:
- Competitive pay rates based on skills and experience
- Furano season ski pass
- Subsidised staff accommodation
- Split shifts for more time on the snow
- Join a team of like-minded people who live and love the mountain life
- Skiing deep Japow!
- Discounts at our retail partners
- Social activities and fun environment
- Enjoy the unique culture and rich history of Japan
Ski Technicians/Retail Staff – Furano
With the launch of our Backcountry Rental & Retail store in Furano for the 2023/24 winter season, Whiteroom is looking for competent and experienced Ski Technicians with retail experience, with outstanding personalities, a passion for maintaining a new fleet of backcountry skis and splitboards and delivering outstanding advice and service to our many clients.
Position Requirements:
- December to March contracts – full availability over this time
- Customer service focus and a track record of delivering on customer expectations
- Previous experience working with a fleet of backcountry skis, snowboards and equipment with excellent product knowledge and retail skills
- A background in sales and strong communication skills
- Fast and efficient when it counts
- Possess a good work ethic, dependable and punctual
- Great attitude, positive mindset, and able to adapt to any situation
- Team player that will be happy to work within a close team
- The ability to get a Japanese working holiday visa or experience/qualifications to gain a skilled migrant visa
Position Benefits:
- Competitive pay rates based on skills and experience
- Furano season ski pass
- Subsidised staff accommodation
- Split shifts for more time on the snow
- Join a team of like-minded people who live and love the mountain life
- Skiing deep Japow!
- Discounts at our retail partners
- Social activities and fun environment
- Enjoy the unique culture and rich history of Japan
Half Note Bar Supervisor & Bar Staff
Based in Lower Hirafu Village, Half Note is an institution with a long history of Jazz performances in Niseko.
Half Note is the only place in the Niseko area that features regular live music, special event nights and we also show a variety of sporting events on the big screen during the winter.
Our intimate venue is equipped with a fully licensed bar and we serve a great selection of food.
Those interested in a position with us will need the ability to work alongside a tight team, whilst also having the ability to think independently and manage the daily operations while having lots of fun.
Position Requirements:
- Early December to late March contracts – full availability over this time
- A background in the hospitality industry
- Possess a good work ethic, dependable and punctual
- Great attitude, positive mindset, and able to adapt to any situation
- Team player that will be happy to work within a close team.
- The ability to get a Japanese working holiday visa
Position Benefits:
- Accommodation, meals and lift pass included in salary package
- Join a team of like minded people who live and love the mountain life
- Skiing and riding deep Japow!
- Social activities and fun environment
- Enjoy the unique culture and rich history of Japan
Come join us in the Whiteroom!
