About Us

CERTIFIED JAPOW FANATICS

Whiteroom Tours was founded on the principle of creating tours & ski holidays that are fun, adventurous and allow you to experience each destination from a local’s perspective.

From these humble beginnings and with the help of our growing client base, we have grown into a fully licenced travel agency specialising in guided ski and snowboard tours, ski and snowboard holidays, mountain guiding, instructional tours, group travel, as well as personalised travel packages to Japan.

Whiteroom prides itself on providing the highest quality guiding and tour products. We have achieved this by building a professional team of hand-picked ski and snowboard guides from around the world with exceptional local knowledge.

Our team members originate from a variety of professional ski industry backgrounds but all have one very important thing in common, their love of the mountains and Japanese powder.

At Whiteroom, our number one priority is your safety, which is why all customers guided outside the resort boundaries must personally carry appropriate avalanche safety equipment.

All of our guides are certified in avalanche safety management and first aid, plus with mountain guiding accreditations or ski patrol background, you can be assured you are in safe hands.

Whiteroom guides receive ongoing training in first aid, backcountry travel and avalanche safety with their respective country’s mountain safety associations & through our in-house training programs.

Daily guide meetings are held in each area to analyse the day’s weather, snowpack and prevailing conditions. Combined with our season’s knowledge bank we make the best decisions to ensure you ski or ride the best lines & maximise your experience.

POWDER, CULTURE, ADVENTURE!

Meet the Team

Paul Ellis

PRESIDENT, FOUNDER & GUIDE

After seasons working in the US, Australia and Japan, as well as expeditions to the mountains of Central Asia, Paul started what was to become Whiteroom Tours in 2007 with an idea to create a website around helping those venturing into the backcountry around the world. Backcountry Logistics was created and soon born Backcountry Snow Tours, which had tours planned for Pakistan, Gulmarg and Furano, Japan. Seeing that the market wasn’t really there for backcountry tours to remote locations yet he moved to offering a resort based Japan tour and sold ESS Boardstore owner Mark Chandler on the idea. In 2007 the first tour was run to Furano. In 2010 he founded Whiteroom Tours with the aim showing more people the areas in Hokkaido he came to love. Today Whiteroom Tours has grown into a Travel Agency, Tour Operator and Guiding Company with more than 50+ tours and guiding throughout Japan. Paul holds his CAA Avalanche Level 1 Professional and Wilderness First Aid certificate.

Ross Mcswiney

JAPAN CEO & GUIDE

Ross has seen more winter than most people see in two lifetimes. Having guided in Japan since 2009 and with Whiteroom Tours since 2012, he heads up our Whiteroom Japan operations. He is responsible for establishing Whiteroom Guides and ensuring Whiteroom runs to the highest of standards. Ross has over 28 years experience as a Ski Patroller, National Ski Patrol Trainer & Examiner, Australian Ski Patrol Advanced Emergency Care Course Trainer & Examiner plus has skied 23 years in Hokkaido & Northern Honshu, 16 as a professional ski guide.

He holds his NZ Avalanche Stage 1 Professional, Certificate IV Training & Assessment, Remote / Advanced / Advanced Resuscitation / Occupational First Aid and is also an Avalanche Awareness Course and First Aid Trainer.

RONAN MAGUIRE

JAPAN GENERAL MANAGER, AVALANCHE FORECASTER & GUIDE

An Irish man who happened to land on his feet in the high alpine of NZ. Ronan has since made the mountains his home and Guiding, Ski Patrolling, Avalanche Training & Avalanche Forecasting his profession.  Ronan has been one of the NZMSC’s National Avalanche Forecaster, managed Snow Safety and the Avalanche Program for Mt Hutt NZ, been a member of the NZ Avalanche Education Advisory Committee, trainer of both recreational and professional avalanche courses plus an Avy Search and Rescue Dog handler. For the past 7 years, Ronan has been with Whiteroom becoming our  Japan General Manager which includes overseeing all guide operations, avalanche assessment, and forecasting.

He looks forward to sharing his passion for the mountains with you and enjoying some good turns together.

EMILY CARROLL

JAPAN TRAVEL MANAGER

No one is more passionate about Japan and travel than Emily. She has spent years living and working in Japan as an English teacher and before that on exchange through High School and University.

Her knowledge of Japan and fluency in the language means that you get the best possible advice and a fantastic holiday. 

TRAVEL & ADMIN TEAM

Yuko Kan

Base Coordinator - Niseko, Japan

Atsushi Iwai

Japanese Liaison - Furano, Japan

Craig Shephard

A long-time ski patroller at the Lake Louise Ski Area in Alberta Canada, Craig specialised in avalanche control and held the position as the Avalanche Forecaster for several years prior to moving Down Under. Aside from his day job at “The Lake”, Craig also juggled work as an avalanche educator with the Canadian Avalanche Association and ski guiding in many locations around Alberta and British Columbia. Although ‘Sheppy’ has experience heli-skiing and cat-skiing, his favourite guiding is self-propelled uphill and he’s looking forward to Japowing with you!

Kate Stiegler

Guest Services - Furano, Japan

Natsuko Ito

Natsuko was born and raised in Alaska. She spent the long days and nights of her childhood riding snow machines, dog mushing, and swinging around on her homemade tire swing. She received her degree in Business Administration from the University of Alaska Fairbanks and then moved to Anchorage, Alaska where she worked as a Recruiter at a large environmental non-profit and a Operations Manager at a internationally known bikepacking company. As she parts ways with Alaska and moves to Japan, she’s excited to be a part of the Whiteroom team and can't wait to share the stoke of Japow with our guests!

Ben Howard

Travel Consultant - Japan

Guiding team

Mal Haskins

Mal is based in Wanaka New Zealand where his passion for the mountains, climbing, mountaineering and skiing can be quenched. He is an IFMGA / NZMGA Mountain and Ski Guide. During the winter months in New Zealand he lectures on the Tai Poutini Polytechnic Ski Patrol Program, works at Mt Cook Heliski as a lead guide and snow safety officer, Forecasts for the Mt Cook Avalanche Advisory as well as running his own operation based from Wanaka, Mountaineering, Ski-touring, Ski Mountaineering teaching avalanche courses. He is a member of Wanaka SAR and Winter Mt Cook SAR teams. During Summer he spends time down on the Antarctic Peninsula taking people climbing - Mal loves to ski and enjoys sharing his love of being outside and seeking adventure with like minded people.

Paul Black

After cutting his teeth backcountry skiing multiple seasons in Austria & France, Blackie kept his love of winter going with 23 years Ski Patrolling, 14 as Thredbo Ski Patrol Captain & 14 years skiing in Hokkaido, 10 as a Ski Guide. Holds NZMSC Avalanche Pro 1 & is a Patrol Trainer/Examiner.

Timm Phillips

Timm grew up in Buffalo, New York. He honed an ability to hold a ski edge on icy race courses before moving on to snowier pastures. Timm enjoys teaching and sharing with riders and the subtle joys of backcountry mountain travel, onsens, and procuring sundries at 7-11s. Folks remark on his lighthearted style, and patience. Timm guides on Denali, the Cascades, and the Sierra during the spring and summer months, and is with us in Japan in the winter. He completed the AMGA Advanced Ski Guide Course, Rock and Alpine guide courses, is American Avalanche Association Pro 2 certified, holds a Wilderness First Responder, LNT, and AIARE Instructor certifications. Away from the snow, Timm enjoys surfing and all day brunch.

Gareth Bevan

Gareth has been skiing Japan since 1999, including over 30 resorts in Hokkaido & Honshu. He holds his NAMSG (US mechanised ski guide) cert L2 and L2 Avalanche cert. He has heli-guided in Valdez AK for 4 years for H2o heli guides & has Ski Patrolled at Thredbo for 10 years. Whilst he’s well skied, he can’t beat Japan’s pow!

Greg Young

Greg grew up in snow deprived Western Australia until one taste of fresh pow kickstarted a new life in the mountains. After 20+ winters snowboarding across New Zealand, Canada, Europe and guiding in Hokkaido with Whiteroom since 2013 he is now based in Furano year round. Greg holds his NZMSC Avalanche Pro 1, NZSIA 2, Remote First Aid and loves nothing more than exploring Japan and sharing the stoke of a powder day in the mountains with friends - old & new.

Alistair Martin

Alistair is an Australian born national who now calls New Zealand home. He works as a ski patroller for Mt Hutt where he is the assistant snow safety officer and has also spent time ski patrolling in Colorado. He holds the NZ Avalanche Risk Management Lvl 6 and a Certificate IV in Emergency Medical Response. Loves to share his passion of the mountains.

Ta-yuan (Owen) Lee

Owen is passionate about skiing and enjoys his free time travelling the world to ski, climb and meet people. A native Taiwanese, he grew up in Aotearoa and the love for the outdoors saw him pursuing a career in New Zealand, Canada and Australia as a mountain guide and an outdoor education instructor for the past ten years. Owen has a science degree in ecology, New Zealand Certificate in Avalanche Risk Management Level 5, and Wilderness First Responder. He is a qualified NZMGA Apprentice Ski Guide and currently working towards becoming an IFMGA mountain guide.

Sean Riley

Sean is based out of Dillon, Colorado where he patrolled for 7 seasons at Keystone Ski Resort as well as on the South Island of New Zealand patrolling at Coronet Peak. Sean also ski guides for Colorado Adventure Guides in the high mountains of Summit County, Colorado and now spends his summers there as a climbing guide. He holds an Avalanche Pro 2 certification with the American Avalanche Institute and is also an Emergency Medical Technician.

Jeremy Wishart

Jesa hails from Tasmania, but has spent many winters ski touring and guiding in BC’s Selkirk Mountains. He has a background in ski patrolling, wilderness whitewater guiding and enjoys playing a bluegrass tune or two. Jesa holds Canadian Avalanche L1 and CSAI certifications and believes great experiences in the mountains involve both great planning and good folks.

Scott Earnshaw

Scott’s love for backcountry skiing has taken him on some amazing adventures in the South Island of New Zealand, the vast mountains near Banff, Canada as well as the backcountry of Niseko, Otaru and Furano. Scott will be back at Whiteroom Tours for a second season and can’t wait to get back into skiing powder and showing what Hokkaido has to offer. In the “off” season Scott Patrols in the Southern Hemisphere at Mt Cheeseman. He holds his New Zealand Certificate in Avalanche Risk Management Level 5, NZSIA Level 1, as well as his Pre-Hospital Emergency Care certificate.

Taylor Rogers

Tay is all about good vibes, immersing in culture and rippin’ pow! As well as a guide, Tay is a Nationally Accredited Ski Patroller, Patrol Supervisor at Thredbo Resort, Mountain Safety Collective Observer and Fire & Rescue Firefighter. Tay holds CAA Ops 1, ASPA Certification, Wilderness & Remote First Aid quals and is a big advocate for safe backcountry use through educating and upskilling the next gen of rippers. Time off is spent cooking, camping and skydiving.

Matthew Maar

Matt grew up with skis on his feet in the hills of Northern New York and from an early age was hooked on floating through powder. He was a ski instructor in Montana for 6 seasons before becoming a backcountry ski guide and avalanche educator for the last two. In the summers he leads backpacking trips throughout the mountains and deserts of the Western US. He holds an AAI Professional Avalanche Level 1 and Wilderness First Aid.

Jesse Yelverton

Jesse found his passion for skiing in Colorado where he began his career as an avalanche professional. Jesse has worked as a ski patroller and avalanche forecaster in Colorado and New Zealand, as a skiing, rock and ice climbing guide, and as an ambulance emergency medical technician. He holds a degree in Snow, Weather and Avalanche Science from Colorado Mountain College, certified Avalanche Professional L2 by the American Avalanche Association, is a registered wilderness EMT-IV, qualified avalanche and wilderness medical instructor, and a professional member and aspirant guide of the American Mountain Guides Association.

Brian Richards

Brian is based out of Bozeman, Montana, where he has focused his life and career on backcountry exploration. Brian spent nearly a decade guiding ski trips out of yurts in the mountains of Yellowstone National Park, has guided backpacking trips throughout the canyons of Utah and mountains of Wyoming and Montana for the past seven years, and has spent time ski patrolling at Big Sky, Montana. When not taking clients through the mountains, you can find him pedalling a bike throughout the Northern Rockies. He has his Professional Avalanche Level 1 certification and is an Emergency Medical Technician.

Sam Janssen

Sam was born in the north island of New Zealand, snowboarding and skiing at every possible opportunity on Mt Ruapehu. In his Mid-20s after moving to Revelstoke B.C for a winter season he decided to dedicate the rest of his life to being in the mountains. After completing his avalanche risk management Level 5, pre hospital emergency care and Patrol Level 4 he has since had 6 seasons experience in the Ski Patroller role between New Zealand and Canada. When he’s not patrolling or guiding, you’ll usually find him climbing, ski touring or mountain biking somewhere in natures playground.

Rob Featherstone

Rob is originally from the UK. He grew up walking and climbing throughout Wales, Northern England and Scotland. Since moving to New Zealand he has completed three seasons on a ski patrol team most recently at Mt Hutt. Rob holds his Avalanche Risk Management Level 5 and Pre Hospital Emergency Care qualification. In his free time when he’s not skiing, he loves climbing, mountain biking and whitewater paddling.

Ambrose Ledbrook

Ambrose grew up in the North Island of New Zealand, but left the beaches and warmth for the snowy mountains of Wānaka. He started skiing at three and has been stoked on it ever since. Ambrose began his career in the ski industry as a Lifty and quickly decided he wanted to ski full-time and started working towards ski patrolling. He worked his rookie Ski Patrol season at Castle Mountain Resort in Canada. He now spends his southern hemisphere winters working as a Ski Patroller at Cardrona Alpine Resort. He holds Pre-Hospital Emergency Care, Non-Urban Emergency Care 3, Avalanche Risk Management Level 5 and Avalanche Operations Level 1 certifications.

Ben Higgins

Ben is an avid boarder and skier who grew up on the slopes of Mt Lyford, New Zealand. With three ski patrol seasons under his belt—one at Manning Park and another at Sun Peaks, Canada— and most recently Whakapapa, New Zealand. Ben is certified in 110-hour Outdoor Emergency Care and holds an Avalanche Risk Management Level 5 qualification. Always on the lookout for adventure, biking, climbing, and chasing after the best snow.

Brooke Thompson

Brooke is an outdoor enthusiast from Rotorua, New Zealand. She’s spent three seasons ski/bike patrolling at Cardrona Alpine Resort. When she’s not skiing or working, you can usually find her out riding her mountain bike. Her qualifications include Ski Patrol, Avalanche Risk Management Level 5, Pre-Hospital Emergency Care, Certificate in Emergency care and IRATA Level 2 certification. Brooke is all about sharing her love for the mountains and making the most of every adventure.

Chris Ebeling

Raised in the back of a patrol room in the Pacific Northwest of the US, Chris has spent over 3 decades exploring the world through skiing. His career has stretched over 25 mountain ranges throughout North America, S America, and now Japan; and has covered nearly every discipline: forecasting, patrolling, avalanche instructing, cat skiing, heli skiing, and ski touring of all kinds. Chris is an AMGA certified ski guide, A3 avalanche Pro 2, A3 professional trainer, and wilderness first responder. He now calls Salt Lake City, Utah home and can usually be found under a paraglider or on a mountain bike when not on his skis.

Clancy Sindlinger

Clancy started her guiding journey by enrolling in a guiding program at 17, immersing herself in sea kayak guiding, ski patrolling and ski instructing. However, the journey of life is never a straight path and has at times seen her working in outdoor education and social services, giving her a unique attunement to group dynamics and the facilitation of powerful experiences outdoors. Her passion for adventure and big mountain skiing has seen her put lines down the biggest faces of Alaska, British Columbia, Yukon and New Zealand. She lives in Terrace, BC with her husband, two dogs, and a rowdy cat.

Claudine Talbot

Claudine is an Aussie born skier who has been chasing winters around the globe for countless years. She spent 4 years competing with the Australian Junior cross-county ski team throughout Europe and America before deciding that sliding down hills was much more fun. After switching disciplines, she has completed several seasons instructing, patrolling and guiding at Perisher, Thredbo and Fernie Alpine Resort and is field observer for Mountain Safety Collective. Claudine holds the CAA Operations Level 1, Occupational First Aid Level 3, and APSI Ski Instructing Level 2.

Cole Beeman

Born and bred in the South Island of New Zealand, Cole grew up spending a lot of time in the mountains. He went on to gain his Outdoor Ed qualifications before finding his passion in the ski industry. From there he has gained his NZARM Level 5 and Pre Hospital Emergency care which led him on to chase winters between NZ and Canada. Besides chasing winters Cole uses every opportunity to be in the backcountry doing many other outdoor pursuits.

James White

James transitioned into ski guiding after a successful career engineering and designing craft breweries across North America. Now based in Canada, BC with 7 years of experience as a backcountry guide and avalanche educator, including 4 years as an avalanche forecaster and blaster. James brings a unique combination of technical skill and mountain expertise to every adventure, ensuring both excitement and safety for all guests. He holds Canadian Avalanche L2, Canadian Ski Guide L1, Wilderness First Responder and Blaster Certification.

John Nisbet

John’s a passionate skier with 40+ years’ experience, as well as a keen mountain biker. Following his passion, John re-trained as a Ski Patroller, after moving from Sydney to Wanaka, New Zealand in 2016. John’s qualifications include Certificate in Ski Patrol (Tai Poutini Polytech), including Pre-Hospital Emergency Care1, First Aid-First Responder, Controlled Substances Licence and Avalanche Risk Management Stage 5. John has a wife and two teenage children who are also keen skiers, sharing his passion for backcountry skiing in Japan, New Zealand and Australia.

Josh Lanney

Originally from New Hampshire, USA, Josh got his start working in the ski industry as a ski instructor, then spent ten years coaching Free Ride and Freestyle skiing in Vermont and Montana. He developed an obsession with backcountry skiing and avalanche work, which has taken him on amazing adventures. Josh guides skiing and mountaineering trips in Mount Shasta, California in the spring and summer months. An avid “type 2 fun” enthusiast, he’s excited to bring his passion for snow to Hokkaido this winter. Josh holds his AAI Avalanche Pro 1, Wilderness First Responder, and PSIA Level 2 Skiing certifications.

Josie Hartlin

Josie is a Canadian, originally from Nova Scotia, who now calls the mountains of British Columbia home. After years of snowboard instructing, I wanted to take sharing the love for snow into the backcountry. I have worked as a ski patroller, first aid instructor, and AST instructor. My spare time is spent snowmobiling, ski touring, hiking, off roading, and adventuring with my dogs.

Justin Goldberg

Growing up in Cape Town, South Africa Justin is permanently stoked and can’t wait to share his passion for everything outdoors. Having found his passion for skiing in Canada, he has not looked back and has been doing back to back winters from Japan to New Zealand. Working as an instructor, ski patroller and now a guide, Justin has an in-depth understanding of the customer experience and how to pair that with the safety and risk management of going out into the mountains. Permanently with a smile on his face and hopefully always covered in snow, Justin is eager for eerie adventure and will help wherever possible.

Hanne Mäkinen

Despite growing up in Finland, Hanne has lived most of her adult life in the Alps, where free skiing became a big part of her life. During summers she guided hiking groups in the mountains. After ski instructor training in Austria she chased winter to New Zealand for several years, eventually finding her favorite snow and the hot springs on Hokkaido in 2018. Since then Hanne divides her winters between Japan, Austria and Lapland. Hanne is a ski patroller, level 3 instructor, wilderness first responder and has CAA level 1.

Luke Marshal

Luke grew up in the rugged mountains of Telluride, Colorado, where he developed his love for skiing and the outdoors at an early age. He graduated from Southern Utah University with a Bachelor of Science in Outdoor Recreation in Parks and Tourism and a dual minor in Geology and Theater Arts. Luke has worked as a Professional Ski Patroller in the Wasatch Mountains of Utah and as an Expedition Guide in the San Juan Islands, Mount Rainier, and the Olympic Peninsula. He is a certified Avalanche Professional Level 1 by the American Avalanche Association and is a registered Wilderness Emergency Medical Technician.

Paloma Kelly

Paloma grew up in Alexandra, a town near the mountains in the South island of New Zealand. After gaining a degree at Otago University, she has lived a seasonal lifestyle raft guiding and teaching white water kayaking in the summers and exploring the mountains in the winters. This will be her seventh season working in the ski industry. For the last three Winters she has been working as a ski patroller at Mt Hutt. She has her avalanche level 5, pre hospital emergency care and first responder qualifications and is excited for another season on the skis.

Samuel Bamford

This will be Sam’s fourth winter with Whiteroom. He grew up between France and New Zealand. Has worked as a ski patroller in Wanaka for many years, spent 3 seasons at Scott Base Antarctica and a couple on the Mt Cook Search and Rescue team. He is passionate about Japan and sharing all that it has to offer with others. When not in the snow you will find him surfing, hiking or camping.

Sebastien Charest

Sebastien lives and breathes snowboarding, from his home in Northwestern British Columbia. He began turning this passion into reality by becoming a snowboarding instructor at age 15, and entering a guides training program at 17. Sebastien has been working toward a fulltime guiding career ever since with no regrets. Nothing brings him as much joy as empowering those around him to enjoy the freedom of snowy mountains. He lives in Terrace, BC with his wife, co-guide and always adventure partner. They have two beautiful dogs named Smokey and Mara. They shred.

Theo Duclos

Theo grew up in Santiago, Chile, surrounded by the Andes. Since 2016, he has turned his passion for the mountains into a career, specializing in guiding and teaching skiing and rock climbing. He holds certifications as an AAA Avalanche Professional Level 1, NASAR Wilderness First Responder, PSIA Level 2 ski instructor, and Rock and Trekking Guide from the Chilean Mountain Guides Association. He can also speak Spanish.

Tom Whelan-Henderson

Growing up in Queenstown, New Zealand, Tom was surrounded by some of the best ski terrain the Southern Hemisphere has to offer. Tomas loves back to back winters, just coming off a season working as a ski patroller at Coronet Peak in New Zealand. This is his second season ski guiding in Hokkaido. He has completed the New Zealand Certificate in Avalanche Risk Management Level 5 and holds a Pre-Hospital Emergency Care (PHEC) qualification.

Tristan Huber

Tristan is a passionate splitboard guide with a BSc. in Environmental Chemistry and a wealth of experience in outdoor safety and emergency response. In the summer he is an Initial Attack WildfireFighter with BC Wildfire Service, and has honed his skills in risk management and decision-making in high-pressure environments. Tristan is certified in CAA Avalanche Operations Level 1 and has worked as a ski patroller and an AST 1 & 2 Instructor, guiding clients safely through backcountry terrain. Tristan loves nothing more than a powder day and can't wait to share it with you.

Our INSTRUCTORS

Jake Peacock

Since the age of 18 I have worked in 5 different countries instructing multiple different sports. Skiing is my passion in life, my first time skiing was at 16 on a family holiday after this I knew that skiing was going to be part of my life for the rest of it. Since then I have been on 3 winter seasons, worked at 2 winter festivals and been to 10 different resorts. There is nothing I enjoy more than a powder day and to be able to pass on my passions to people who want to learn.

Sheldon Robb

Growing up in the south coast of Australia Sheldon spent every waking moment in and around the beach surfing and enjoying everything the coast had to offer, once he left highschool Sheldon moved to British Columbia Canada where he fell in love with every aspect of Snowboarding and Skiing whether that be Freestyle or deep powder riding. Sheldon continues to develop his skills and currently holds both a CASI level 2 and CSIA level 1 as well as a park certification.

Emily Sumner

Born in Manchester, UK, Emily fell in love with Snowsports as kid skiing in the Alps. Emily then set out to New Zealand to become an instructor and went on to share her passion for skiing and snowboarding in Japan, Canada, and Switzerland. Most recently returned home and been working at her local indoor slope helping people get out into the mountains and coaching freestyle. Holds Level 2 Ski and Snowboard as well as being adaptive and park certified.

Jamie Brown

Born in Aberdeen, Scotland, Jamie was raised in the mountaineer’s paradise of Chamonix in France, where he fell in love with skiing from a young age. Starting his instructing career in Chamonix, he has since worked at Coronet Peak in New Zealand, and now will be working his first season in Japan. He loves skiing, snowboarding, and hiking out in the mountains, meeting new people, and teaching different skill levels and ages. Jamie holds a BASI Level 2 and PSC1 First Aid qualification.

Jolien Laenens

Since I was little, I have been fascinated by the mountains and knew I wanted to work in the mountains. I am always looking for a new adventure whether it is in the European alps, Canadian Rockies or Japanese mountains. It gives me fulfillment to share my passion about skiing and allow people to experience the magic of learning skills in a magnificent environment like the mountains. On my free days, I like to go freeriding, ski touring and explore everything the mountains offer. In summer, I swap the frozen water for its liquid form and you will find me on a surfboard or kiting.

Lindsay Olin

Growing up in Colorado’s Rocky Mountains, Lindsay has been skiing her whole life. She’s had the opportunity to teach snow sports in Colorado, Oregon, New Zealand, and now Japan. She’s passionate about sharing her love of skiing, snowboarding, and the mountain lifestyle with others. Lindsay’s certifications include PSIA Alpine Level 2, AASI Snowboard Level 1, and PSIA Children’s Specialist 2. She studied French and Spanish at Pacific University in Oregon.

Jack Burt

My name is Jack Burt and I am from just outside of Glasgow Scotland. I grew up skiing in the alps and in Scotland, and have since spent time in Canada and New Zealand achieving my CSIA, NZSIA And BASI level ones as well as a BASI level two, a teaching children certification and my ISIA avalanche level two. I am looking forward to my first season with Whiteroom and can't wait to offer people the same experiences that made me fall in love with skiing.

Beth Allsworth

Beth has previously worked in Japan and Canada and is currently based back home in the UK teaching students with additional needs and disabilities to ski and snowboard. She is super stoked to return to Japan and help others to find their love for snowsports. Beth is working towards her BASI Level 3 Snowboard qualification but is an experienced ski, snowboard and adaptive instructor.

Georgina Hinton

I was born and raised in London, UK and fell in love with skiing at the age of 2, learning to ski in Villars, Switzerland. As I got older I decided to turn my passion for skiing into ski racing and began competing in Regional and National races on dryslopes in England as well as International competitions around Europe, in Italy, France, Switzerland and Austria. I have spent the last 5 years sharing my love for the sport by instructing all ages and abilities in the UK, as well as encouraging more people to get into racing!

Fred Habgood Filler

From south east England, Fred is an Alpine Level 3 Ski Instructor and also has completed Adaptive, Avalanche and Coaching qualifications. Learning to ski on multiple European mountains and resorts, Fred then started his career as an instructor in Canada at Whistler Blackcomb in 2019. Fred is keen sportsman having played rugby at University and now pursuing a career as a skiing instructor. Whenever able he likes to learn new skills, travel, cycle and learn about new cultures.

Nicole Clements-Stewart

Nicole grew up on a farm in New Zealand and found her love for skiing in the south island at Mt Hutt ski resort. This led her into the ski industry, instructing for three winter seasons, two in New Zealand and one in Japan. She enjoys meeting new people and helping them improve their skiing ability. She enjoys teaching of all ages and holds a level 2 NZSIA certification. More recently, Nicole completed a doctorate in veterinary medicine and plans to work as a vet throughout Asia after the winter season.

Rodrigo Navarro

Born and raised in the Andes, Rodrigo started to ski at 3 and he raced internationally in super-G up to the youth Olympics. Holding an MBA, he worked in business while enjoying his free time exploring the world and skiing. His passion for skiing moved him to change his life and since then he’s had the opportunity to work as in instructor in Chile, France, and Japan. His certifications include BASI Alpine Level 2, ENYSSCHAG Ski Level 2, and Japanese level 1. Also, he can speak Spanish and Portuguese

GUEST SERVICES TEAM

Riley Aspinwall

Riley began skiing on the East Coast of the US in Maine and Vermont where she fell in love with the outdoors. Inspired by the mountains, she moved West and began working in the outdoor industry as a mountain bike and hiking guide based in Utah. She has spent her winters living in various ski towns in Utah, Colorado, Queenstown, and now Japan! Riley is an EMT with a bachelors in Biology and has a passion for wilderness medicine. She is happiest when her spare time is filled with adventures in the mountains- tramping, skiing, or biking! Riley is looking forward to helping you enjoy every aspect of your winter holiday, as part of the Guest Services team.

" Julian and Taneli were AWESOME! They went above and beyond to make sure we found fresh powder every day "

Lisa Wilson

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