Tohoku Backcountry Guiding
Whiteroom offers guiding throughout the Tohoku Region.
This area is the new frontier for JAPOW….
Guide Bookings Confirmation & Payment Cancellation Policy
Please note that Guide bookings are NOT CONFIRMED until a 20% deposit has been paid. Final balance is due 30 days prior to the start of your booking.
You must complete our booking form and Registration/Waiver from before your guided day. Failure to do so will result in the cancelation of your booking.
Guide Bookings Cancellation Policy
Your 20% deposit is non-refundable unless we cancel the guided day due to unforeseen circumstances such as bad weather or guide injury.
Whiteroom Guides will refund your full payment less the 20% deposit if notice is given 30 days prior to your booking date commencement.
Whiteroom Guides will refund 50% of your full payment if less than 30 days but more than 7 days notice of cancellation is given.
Whiteroom Guides will provide no refund for cancellations less than 7 days prior or a no show on your booked day.
If Whiteroom Guides has to cancel your guided day due to adverse weather or other unforeseen circumstances you will be offered another date or a 100% refund.
Backcountry Safety Equipment Requirements
Backcountry safety equipment is compulsory for all participants on any guided day. All of the necessary equipment (transceiver, shovel, probe and backpack) is available to hire. Please advise us if you need this equipment when booking. You may also bring your own gear to use.
If your Backcountry trip requires Alpine Touring equipment, split boards or snowshoes we will advise & recommend where the equipment can be rented from if you do not already have your own.
Pre Purchasing Lift Tickets
For day trips we recommend against purchasing lift tickets in advance, as there are no additional cost savings. Pre-purchasing lift tickets may only serve to limit your flexibility. Due to localized weather patterns, conditions can often be much different at nearby resorts & may influence the final destination decision.
Ski / Snowboard Ability Requirements
We recommend that you try to have everyone in the group at a similar ability level.
This is very important as experience shows that no one wants to be in over their head, holding up a group or alternatively waiting for others to make it down the mountain.
However, if you are all happy with a mixed ability group because you are all friends or family members then that is of-course fine with us.
Ski / Snowboard Instruction
Many of our Whiteroom Guides are also qualified instructors but the format of our trips is to ensure you ski great lines, great snow and incredible terrain. All our Guides are happy to offer advice and tips to help you improve your skills, but except for our Powder Progression Tour we do not offer straight ski or snowboard lessons.
If you are interested specifically in instruction to improve your skills we can recommend booking a ski lesson with some exceptional instructional schools in your area.